Operating Times & General Information

Open Monday to Sunday, public holidays including Christmas and New Years.
Business Hours are 8:30am to 5:30pm, last entry 4:00pm
On special occasions, opening and closing times of the Zoo will vary from the above.

Complimentary tickets cannot be used during special events.

No domestic animals are allowed in the Zoo.

Just a few things to remember when visiting the zoo

Food Services
The zoo's restaurant provide affordable scrumptious meals to suit any occasion and palette, from mouth watering sandwich, pizza to salads.
There are also several kiosks, ice cream and other vendors situated in various sites around the zoo.

Self Catering is welcome and visitors can make use of a number of open picnic sites available. Please note no cooking using braais onsite are allowed. Please respect the zoos open spaces and clean up your litter.

ATM facilities
Due to the closing of Upper Parking for construction, please note that we are in the process of reinstalling the ATM at a centralised point from the new temporary entrances. Apologies for the inconvenience

Info Kiosk
All visitor enquiries can be made at the zoo's info kiosk at the Upper Park entrance of the zoo.

Emergencies
Contact any zoo staff or the cashiers at the entrances.
Manager/First Aid are available to help during office hours.
Emergency numbers:
All life-threatening emergencies: 011 375 5911
Ambulance: 082 911 or 10177
Police Parkview: 011 486 5000
Zoo Security: 011 646 2000 ext. 230